Your Frequently Asked Questions answered

How long does it take you to do a valet

Depends on the state of the vehicle, the size and what exactly it is you require. For more information, please check out the Services page, which gives you more information and approximate timescales.
 

What form of payment do you take

All major debit/credit cards, bank transfer and cash.

 

Do you require a deposit beforehand

No. However, if you feel that you want to, then by all means we can take one from you, and should you wish to cancel, it will be refunded.

What if it's raining on the day you're due

Typically it rains most days in the UK (apparently every other day on average), but don't be put off by that fact. We do have a gazebo which will help, but should it be particularly bad, then we will contact you and either rearrange for another day, or cancel the appointment, the choice is yours.

I have booked your services, but have now changed my mind, or want to change the date

Should this be the case, please let us know a minimum of 24 hours before we are due to arrive.

 

Would I need to send you pictures of my vehicle before you arrive

Ideally yes. That way, we know exactly what to expect upon arrival, then hopefully there will be no nasty surprises. Also, we will be able to give you a more accurate quote beforehand.

 

Do you do a full inventory of my vehicle before work commences

Yes. Photos will be taken of both the interior and exterior of the vehicle, and any pre existing damage will be documented and confirmed with you. This saves both parties from potential grief/disputes further down the line. Sometimes damage isn't always visible until the vehicle is clean and any damage that does become visible during the cleaning process, we will notify you immediately.

What areas do you cover

Within a 25 mile radius of Denbigh.

 

 

 

Contact us on 07513 827337 or view our Social Media channels

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